Best Practices for Catch-to-Kmart Inbounding

Implementing successful Catch-to-Kmart Inbounding relies on disciplined processes and precise coordination between Catch (or any supplier), carriers, and Kmart's warehouse teams. This article outlines practical, beginner-friendly best practices that reduce receiving delays, minimize claims, and keep inventory moving smoothly into the retail network.

1) Standardize documentation and transmission methods

• Agree on a single method for ASNs and POs (EDI, API, or portal uploads). A reliable ASN that mirrors the PO is the backbone of smooth receiving.
• Ensure packing lists, BOLs, and any customs paperwork match the ASN and PO exactly. Discrepancies cause manual checks and delays.

2) Follow barcode and labeling requirements strictly

• Use SSCC pallet labels and scannable carton barcodes. Kmart will typically require GTIN/UPC on cartons and SSCC per pallet.
• Place labels consistently: on the long side of cartons and on at least two pallet faces. This speeds scanning and reduces handling time.

3) Optimize cartonization and pallet configuration

• Design cartons to match pack quantities so receiving can verify counts quickly. Avoid loose mixed assortments unless permitted by the PO.
• Build stable pallets that meet Kmart’s height and weight limits. Secure pallets with shrinkwrap and corner protection to minimize damage during transit and unloading.

4) Communicate delivery windows and book appointments early

• Use the ASN to schedule dock appointments via Kmart’s portal. Late or unscheduled arrivals may be turned away or incur fees.
• Confirm carrier ETA updates and notify Kmart of delays. Clear communication prevents wasted receiving labor and dock congestion.

5) Validate quality and compliance before shipping

• Perform supplier-side quality checks and photograph samples where possible for high-value or fragile items.
• Verify compliance labels, country-of-origin markings, and any product-specific regulations before dispatch.

6) Use technology to reduce manual errors

• Integrate order and ASN systems so that data flows automatically; avoid manual transcription.
• Leverage barcode scanners and mobile devices at receiving to capture data in real time into the WMS. This reduces reconciliation time and improves accuracy.

7) Plan for exception handling

• Define clear procedures for overages, shortages, and damaged goods. Decide in advance whether partial acceptance is allowed and how credits or claims will be processed.
• Keep contact points and SLA expectations documented so issues can be escalated and resolved quickly.

8) Collaborate on continuous improvement

• Hold regular supplier-retailer reviews to discuss KPIs such as On-Time In-Full (OTIF), ASN accuracy, and damage rates.
• Share root-cause analyses and corrective action plans for recurring problems rather than just logging exceptions.

9) Train staff and share clear receiving checklists

• Provide step-by-step receiving checklists for both Catch’s pack teams and Kmart’s receiving associates. Clear expectations reduce mistakes.
• Cross-train staff so that peak periods or absenteeism don’t disrupt inbound throughput.

10) Measure and use KPIs

• Track metrics like ASN accuracy rate, receiving cycle time, damage rate, and dock turnaround time. Use these KPIs to prioritize improvement efforts.
• Set realistic targets (for example, 98% ASN accuracy) and review performance monthly with key stakeholders.

Practical example: If Catch improves carton labeling and provides ASNs that match actual contents 99% of the time, Kmart can pre-allocate storage slots and cut receiving time by up to 30%. That improvement reduces labor costs and gets products to the shelf faster.

Beginner-friendly checklist for immediate action:

1. Confirm PO details and ASN format with Kmart before shipment.
2. Label pallets with SSCC and ensure cartons have clear GTIN/UPC barcodes.
3. Secure pallet build and avoid mixed carton assortments unless allowed.
4. Book the carrier and dock appointment, and confirm ETA within 24 hours of pickup.
5. Keep photos and packing records to aid any claims or dispute resolution.

Adopting these best practices helps both Catch and Kmart reduce friction and cost in the inbound flow. For beginners, focus first on consistent ASNs, correct labeling, and appointment discipline — the rest builds naturally from there.