Preparing Shipments for an Amazon Partnered Carrier: Step-by-Step Best Practices

Using an Amazon Partnered Carrier can streamline the process of sending pallets and larger shipments to Amazon fulfillment centers, but smooth delivery starts with solid preparation. For beginners, this friendly guide walks through the practical, step-by-step best practices that reduce delays, additional fees, and frustration.

1. Create an accurate shipment plan in Seller Central

Before anything else, complete your inbound shipment plan in Seller Central. Ensure the number of units, box quantities, and pallet counts are accurate. The partnered carrier booking and the expected delivery appointment depend on information in the shipment plan, so mistakes here cause complications later.

2. Choose the correct pallet type and secure packaging

Amazon accepts standard pallets (typically 40" x 48" in the U.S.). Use sturdy, commercial-grade pallets that can handle forklift or pallet jack movements. Secure boxes to the pallet using stretch wrap, shrink wrap, or banding to prevent shifting. Ensure pallet height and weight stay within carrier and Amazon limits; overly tall or heavy pallets can be refused or incur extra charges.

3. Label each pallet and carton clearly

Amazon requires specific labeling to match cartons and pallets to the shipment plan. Affix Amazon’s provided FBA shipment ID labels and pallet labels where required, and place labels on each carton and on at least two visible pallet faces. Avoid placing labels over seams or corners where they might peel off during transport.

4. Follow Amazon’s packaging rules and carton content standards

Items must be packaged so they won’t be damaged during normal transport and handling. For fragile products, add sufficient cushioning and consider double boxing for extra protection. Follow item-level requirements such as polybagging, bubble wrap, or stickering for products with expiration dates. When mixed SKUs appear on a pallet, keep cartons organized and documented so receiving can quickly verify contents.

5. Confirm pallet weight, dimensions, and quantity

Before carrier pickup, measure and weigh each pallet. Accurately record pallet dimensions and weights in Seller Central when booking the partnered carrier. Many carriers and Amazon use these numbers for rate calculation and for scheduling, so incorrect numbers can produce billing adjustments or missed appointments.

6. Provide precise pickup information and choose the right pickup type

When you book the partnered carrier, enter the pickup address and specify whether it’s a commercial or residential location. Residential pickups often have higher charges due to access limitations. Provide contact details at the pickup site and any special instructions for loading (e.g., dock access, forklift availability, appointment windows). If your location lacks a dock, communicate that clearly so the carrier can plan equipment and labor needs.

7. Ensure paperwork is ready and signed at pickup

The carrier will usually supply the bill of lading (BOL) or pickup manifest tied to your booking. Have the shipment plan ID and any Amazon-provided documents printed and available. The driver should sign the BOL at pickup; keep a copy for your records. If Amazon requires any specific documentation for hazardous materials or restricted items, ensure those compliant forms accompany the shipment.

8. Communicate with the carrier and monitor tracking

After pickup, track the shipment via the booking details in Seller Central. If there are delays, damaged pallets, or discrepancies in pallet counts, contact the carrier immediately and document communication. Partnered carriers are accustomed to Amazon’s receiving schedules, but early communication helps resolve issues before the truck reaches the fulfillment center.

9. Prepare for Amazon receiving and potential charges

Amazon inspects inbound freight upon arrival. If pallets are non-compliant with Amazon’s prep and labeling policies, you may incur additional handling or remediation fees. To avoid surprises, review Amazon’s FBA packaging and prep guidelines well before you send your shipment.

10. Common beginner mistakes to avoid

• Underestimating pallet weight or dimensions — leads to billing adjustments.
• Skipping proper labeling — causes delays in receiving and inventory check-in.
• Booking residential pickup while expecting dock-level loading — raises costs and complicates pickup.
• Using weak pallets or inadequate wrapping — increases risk of damage and rejected deliveries.
• Not having required hazardous materials documentation — may delay or prevent delivery.

Following these steps when using an Amazon Partnered Carrier reduces the most common friction points and gives your shipment the best chance of arriving on time and being checked in quickly. For new sellers, practicing the process once or twice with sample shipments can build confidence. Over time you’ll learn which packaging choices and pickup details result in the best outcomes and lowest overall cost.

Friendly reminder

When in doubt, consult Amazon’s Seller Central help pages for up-to-date requirements and reach out to the carrier or your logistics partner to clarify pickup or equipment needs. Proper preparation saves time, money, and headaches — and keeps your inventory flowing smoothly into Amazon’s fulfillment network.