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Echo Global Logistics Receives Top Honors for Excellence in Service from Isometric Technologies

Echo Global Logistics, Inc. ("Echo"), a leading provider of technology-enabled transportation and supply chain management services, announced its win of the 2023 Excellence in Service Top 50 Award by Isometric Technologies (ISO).

William
William Carlin

05 Jun 2024 9:51 PM

Echo Global Logistics Receives Top Honors for Excellence in Service from Isometric Technologies
HotNotes
  • Echo was recognized in the category of Best Mileage Band Carrier - Long Haul.
  • Winners for the ISO Awards are chosen based on their ISO scores, a performance measurement of reliability and trust.
  • Echo attributed its success to its exemplary service and advanced technology.
  • Echo was recognized in the category of Best Mileage Band Carrier - Long Haul. Echo was recognized as an Excellence in Service winner for the third year in a row. The ISO Awards emphasize the importance of service in a competitive market, service being the primary industry currency for supply chains.


    Echo attributed its success to its exemplary service and advanced technology. Dave Menzel, President and Chief Operating Officer at Echo, highlighted the company's dedication to guiding shippers and carriers to leverage their robust technology to simplify transportation while offering personalized support.


    Jay Gustafson, Executive Vice President of Brokerage Operations, expressed appreciation for the recognition of Echo's service in long-haul freight. Gustafson emphasized Echo's best-in-class carrier network, real-time visibility, and service models powered by advanced algorithms as key elements ensuring high levels of service for clients.


    Winners for the ISO Awards are chosen based on their ISO scores, a performance measurement of reliability and trust. The primary factors impacting scores include tender acceptance, on-time delivery, and on-time pickup. ISO created this evaluation system as a transparent means to measure the resulting costs of service in industry partnerships and supply chains.


    About Echo Global Logistics


    Echo Global Logistics, Inc. is a leading provider of technology-enabled transportation and supply chain management services. Headquartered in Chicago with more than 30 offices around the country, Echo offers freight brokerage and Managed Transportation Solutions for all major modes, including truckload, partial truckload, LTL, intermodal, temperature-controlled shipping and warehousing, and warehouse services. Named one of Newsweek's Most Trusted Companies in America, Echo leverages its proprietary, web-based and mobile app technology, analyzing data from its network of more than 50,000 transportation providers to help its 35,000 clients simplify the critical tasks involved in transportation management.

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