Last Mile Retail Awards to Honor Top Delivery Innovators at Inaugural Gala in Nashville Celebrating Excellence in Final-Mile Retail Delivery

Last Mile Retail Awards to Honor Top Delivery Innovators at Inaugural Gala in Nashville

Celebrating Excellence in Final-Mile Retail Delivery

The upcoming Last Mile Retail Awards will spotlight the retailers, executives, and innovators leading the charge in transforming home delivery. Set to take place on May 21, 2025, at the Downtown Sheraton Hotel in Nashville, the awards ceremony will recognize excellence in the most critical leg of the supply chain—the final mile.

Presented in partnership with Home Delivery World and RETHINK Retail, the Last Mile Retail Awards aim to celebrate the organizations and leaders redefining speed, sustainability, and customer experience in home delivery.

“These honorees represent innovation, leadership, and a deep commitment to making the home delivery experience exceptional,” said Arelis Bonilla, Founder of the Last Mile Retail Awards.

Recognizing Leaders Across Retail Sectors

The 2025 honorees include notable names from furniture, appliances, fitness, and department stores:

Hall of Fame

• Steven Anderson, Williams Sonoma

Social Impact Retailer of the Year

• Bob’s Discount Furniture

Retail Executive of the Year

• Angela Gray Samuelson, Walmart

Best Overall Customer Experience Retailer

• Mattress Firm

Furniture Category

• Best Customer Service Experience: CITY Furniture
• Most Innovative Retailer: AptDeco

Appliances Category

• Best Overall Appliance Retailer: Abt Electronics & Appliances
• Best Customer Service Experience: ZLINE Kitchen and Bath
• Most Innovative Retailer: Best Buy

Health & Fitness Category

• Best Customer Service Experience: iFIT
• Fitness Equipment Innovation: Technogym

Home Improvement Category

• Best Overall Home Improvement Retailer: ACE Hardware
• Best Customer Service Experience: Lowe’s
• Most Innovative Retailer: Tractor Supply

Department Store Category

• Best Overall Retail Department Store: Macy’s
• Most Innovative Retailer: Sam’s Club

Automotive Category

• Best Overall Service Experience: 1-800-Battery

Industry Support from Leading Delivery Partners

The event is backed by key sponsors from the logistics and final-mile sectors, including Pitt Ohio, Hub Group, Ryder, SCI, Speedy Delivery, Aria Logistics, and My Home Delivery. These companies play a vital role in shaping the evolving standards of delivery and fulfillment across North America.

For more information, ticketing, or sponsorship inquiries, visit the Last Mile Retail Awards official website or contact event organizer Leena Nuńez.