Onfleet Unveils New Courier Suite to Revolutionize Delivery Management for Couriers

Onfleet Unveils New Courier Suite to Revolutionize Delivery Management for Couriers

Onfleet, a leading provider of last-mile delivery management software, has announced the launch of its Courier Suite, a comprehensive set of features designed to meet the specific needs of couriers and delivery service providers. This new release aims to modernize the industry, replacing outdated legacy systems with advanced technology tailored for scalability, efficiency, and improved client relationships.

Addressing the Needs of Modern Couriers

Since its inception nearly a decade ago, Onfleet has helped businesses deliver over 250 million orders across sectors including food & beverage, retail, and healthcare. With growing demand from courier clients, Onfleet has developed a suite of tools focused on streamlining operations, enhancing delivery precision, and empowering couriers to expand their services.

"This new suite of capabilities represents a major step forward for an industry underserved by legacy tools and systems," said Andra Munteanu, Chief Product Officer at Onfleet. "We’re equipping couriers to scale their delivery operations with features that enhance both driver and recipient experiences."

Key Features of Onfleet’s Courier Suite

The Onfleet Courier Suite introduces several innovative features designed to optimize courier operations:

Client Portal

A branded, self-service portal enabling clients to place and manage orders, view Proof of Delivery (POD), and receive branded communications. Integration options include CSV uploads, Zapier, and APIs.

Rates and Services

Couriers can now customize service areas, schedules, and pricing structures, offering flexible rates based on distance, weight, or item count with configurable modifiers.

Integrated Invoicing

Delivery providers can streamline billing processes with automated invoice generation, customizable schedules, and real-time payment tracking.

Advanced Route Optimization & Dispatching

Dispatchers benefit from intelligent auto-dispatch, efficient task assignments, and real-time route adjustments to minimize delivery delays.

Command Center

A centralized dashboard for live tracking, issue resolution, and performance monitoring, enabling operations managers to keep deliveries on track.

Seamless Integrations

The suite supports integrations with major e-commerce platforms such as Shopify, Square, WooCommerce, and Magento, allowing couriers to connect with existing workflows effortlessly.

Real-World Impact

Early adopters of the Courier Suite are already reporting notable improvements in delivery efficiency and customer satisfaction. Shanni of Fvst Express in Vancouver, BC, commented, "Since implementing Onfleet, we’ve streamlined scheduling, improved delivery time accuracy with real-time traffic data, and enhanced our customer service through the client portal."

Shaping the Future of Courier Operations

Onfleet’s latest solution reflects its commitment to innovation and its understanding of the challenges facing today’s couriers. By providing a comprehensive platform that improves operational efficiency and strengthens client relationships, Onfleet is positioning couriers to remain competitive in an evolving logistics landscape.

About Onfleet

Based in San Francisco, Onfleet is a technology company dedicated to helping businesses optimize their delivery operations. Its platform supports millions of deliveries weekly, offering features such as web-based dispatch dashboards, driver apps, real-time customer notifications, and a robust API for seamless integrations.