ReverseLogix Partners with Salora ERP to Deliver Seamless Returns Management in NetSuite

ReverseLogix Partners with Salora ERP to Deliver Seamless Returns Management in NetSuite

ReverseLogix, a leader in end-to-end returns management systems, has announced a strategic collaboration with Salora ERP, a consulting firm specializing in NetSuite implementations.

The partnership brings together ReverseLogix’s purpose-built returns platform with Salora ERP’s expertise in NetSuite customization and optimization. Together, the companies will enable retailers and manufacturers to manage reverse logistics directly within their ERP environment, eliminating silos and reducing friction across the returns lifecycle.

Streamlined Returns for NetSuite Users

ReverseLogix’s returns management system (RMS) provides retailers and manufacturers with a fully featured solution that spans the entire returns journey — from customer initiation through inspection, restocking, and resale. By embedding these capabilities into NetSuite, the partnership allows businesses to:

• Improve customer retention with faster refunds, exchanges, and transparent communication.
• Reduce costs and processing times by centralizing and automating returns workflows.
• Integrate seamlessly into NetSuite dashboards, avoiding manual data exchanges and fragmented systems.
• Gain actionable insights into return trends, reasons, and metrics directly within the ERP.
• Empower teams with one unified interface for initiating, tracking, and analyzing returns.

Value Across the Organization

The ReverseLogix–Salora ERP alliance is designed to benefit multiple stakeholders:

• Operations teams can eliminate costly manual steps and fragmented workflows.
• Finance leaders gain clearer visibility into the financial impact of returns on revenue and inventory.
• Customer service teams can deliver faster, more transparent return experiences that build loyalty.
• Retailers and manufacturers using NetSuite ERP now have an integrated solution for managing reverse logistics without bolt-on complexity.

Leadership Perspectives

“We bring NetSuite to life through individually tailored implementations,” said AJ Fagan, VP of Sales at Salora ERP. “Adding ReverseLogix’s RMS means our customers gain return-management capabilities that feel native, not bolt-on, reducing friction and improving their bottom line.”

“ReverseLogix gives retailers and manufacturers a precise, efficient path to manage returns,” added Gaurav Saran, CEO of ReverseLogix. “By partnering with Salora ERP, we embed that power directly into NetSuite environments, ensuring clients gain a seamless, data-rich returns experience that aligns with their core systems.”

About Salora ERP

Salora ERP is a NetSuite consulting firm known for its white-glove, client-first approach. With a team of more than 50 functional and technical experts, Salora provides implementation, customization, and ongoing support tailored to each client’s needs.

About ReverseLogix

ReverseLogix is the only centralized, end-to-end returns management system built specifically for retail, ecommerce, manufacturing, and 3PL organizations. The platform manages and reports on the entire returns lifecycle for B2B, B2C, or hybrid operations — helping companies deliver better customer experiences, reduce processing time, and increase profitability through data-driven insights.