Shiplify Helps Freight Partners Group Improve LTL Efficiency by Reducing Costs and Providing Real-Time Location Data

Shiplify Helps Freight Partners Group Improve LTL Efficiency

Shiplify, the primary accessorial revenue identifier for carriers, shippers, and third-party logistics (3PL) providers, has announced significant improvements in less-than-truckload (LTL) efficiency for its client, Freight Partners Group (FPG). This collaboration has not only reduced costs for FPG’s customers but also improved operational efficiency through proactive accessorial identification and real-time location data.

Enhancing Efficiency for Freight Partners Group

Freight Partners Group (FPG), a technology-driven logistics company specializing in integrations, has been operating for three years, catering primarily to recycling yards. Their customers frequently encounter visibility issues, resulting in errors with service selection and accessorial charges, leading to unexpected fees and complex shipping processes.

To tackle these challenges, FPG integrated Shiplify’s advanced AI-driven solution. Shiplify’s system ensures accurate service selection and upfront accessorial charges, significantly reducing costly errors that arise from hidden fees. By automating the selection process based on shipment details, Shiplify helps FPG mitigate these issues, saving clients from unexpected additional charges.

Transforming LTL Shipping for Customers

Tom Burke, CEO and Founder of FPG, highlighted the transformative impact Shiplify has had on their operations. He said, “Shiplify has transformed our operations. Integrating their API into our EZShip platform allows us to verify every address and identify commercial or residential locations, limited access, and lift-gate requirements. This has saved our customers thousands of dollars by avoiding extra carrier charges and significantly reducing invoices for additional fees.”

The integration with Shiplify has been especially beneficial in FPG’s LTL business, where carriers often seek extra costs for services. FPG’s clients now enjoy a more efficient and transparent shipping process, avoiding hidden fees and benefiting from proactive data that enhances overall satisfaction.

Proactive Location Data for Enhanced Customer Satisfaction

Shiplify's President, North Winship, emphasized the importance of data in building strong customer and carrier relationships. “We are at the forefront of providing proactive data. Our platform helps with revenue retention by identifying key accessorial captures while offering FPG’s customers visible, clear, and actionable location insights,” Winship stated.

The integration of Shiplify has resulted in a 37% reduction in accessorial charges and a marked increase in customer satisfaction, leading to improved customer retention for FPG.

The success of this collaboration underscores the critical role of advanced location insights in the logistics sector, helping providers like FPG deliver superior customer service and cost-effective solutions.

About Shiplify

Shiplify provides real-time access to location data, helping identify LTL accessorials such as residential, limited access, and lift-gate requirements. By increasing transparency, Shiplify streamlines operations for carriers, shippers, and 3PLs. Their API endpoints ensure seamless data integration, enabling logistics providers to eliminate accessorial-related headaches and optimize their shipping processes.