TOC Logistics Selects Made4net's Synapse 3PLExpert WMS to Streamline Operations and Support Scalable Growth

TOC Logistics Selects Made4net's Synapse 3PLExpert WMS to Streamline Operations and Support Scalable Growth

Made4net, a leading provider of Warehouse Management Systems (WMS) and end-to-end supply chain execution solutions, has announced that TOC Logistics, a Canadian 3PL specializing in customized supply chain solutions, has successfully gone live with Made4net's Synapse 3PLExpert WMS. The first implementation was completed at TOC's Keele facility in Ontario, with plans to roll it out across their entire network of six facilities by Q3 2025.

Supporting Complex Warehousing Needs

TOC Logistics, known for managing high-variety, low-volume inventory for industries like healthcare, food, and recreational equipment, required a flexible and robust solution to manage its diverse operations. Following a competitive RFP process, TOC selected Synapse 3PLExpert for its ability to handle complex warehousing needs, including:

• Managing high SKU volumes and time-sensitive inventory
• Supporting multi-procedure workflows
• Handling both large palletized products and small, high-value items
• Enabling secure and scalable e-commerce fulfillment
• Providing improved inventory visibility and reporting
• Integrating shipping execution and analytics via TechShip and Crisp

"We needed a system that would help us take our operations to the next level—something flexible, intuitive, and powerful enough to support the diverse needs of our customers," said Owen Nash, President & CEO of TOC Logistics. "Synapse 3PLExpert met those expectations and more."

Enhancing Operational Efficiency Across Canada

TOC Logistics operates across Ontario and Alberta, providing services for major distribution companies, North American retailers, and manufacturers. Their facilities house a wide range of products, including healthcare items, food products, and electrical utility parts, each requiring unique handling, packaging, and storage. The deployment of Synapse 3PLExpert at their Keele facility has already led to significant improvements in operational efficiency, billing accuracy, and inventory visibility.

"The go-live was a true success," said Jason Evans, Director of Systems & Planning for TOC Logistics. "The Made4net team provided excellent training and support every step of the way—we couldn't have asked for a better partner."

Looking Ahead

With Synapse 3PLExpert now fully operational at its first site, TOC Logistics is on track to expand its services across its multi-site network. The new system positions TOC to better serve its growing customer base, offering enhanced scalability and improved capabilities for managing complex supply chain requirements. For more information, visit TOC Logistics.

About Made4net

Made4net is a global leader in Warehouse Management System (WMS) and supply chain execution software. The company provides best-in-class, cloud-based solutions designed to improve efficiency, visibility, and control across supply chains, regardless of the organization's size. For more information, visit Made4net.