FAQs

While we "match" you with the right partners using AI and real-time data, we aren't traditional brokers. We don’t sit in the middle of your deals, we don’t hide contact info, and we never take a commission. We provide the tools to find your perfect fit, but the relationship—and the handshake—is entirely yours.

Yes. Our AI-powered filtering allows you to search for specific capabilities beyond general storage, including temperature-controlled environments, kitting, subscription box fulfillment, and more.

It is completely free for merchants to search, filter, and request quotes from our network of providers. There are no hidden fees or "finder's fees" added to your contracts.

Unlike traditional platforms that act as "middlemen" and charge heavy commissions or success fees, Racklify is built on a zero-commission model. We believe in direct connections. We provide the tools—like instant RFPs and the Racklify Rated system—to let brands and warehouses work together without a third party taking a cut.

Racklify is a global warehouse and 3PL discovery platform designed to simplify how businesses find, compare, and get quotes from logistics providers. With over 13,000 warehouses and 2.2 billion sq. ft. of capacity listed, we provide a transparent, AI-powered platform that connects merchants directly with logistics operators worldwide

Yes! Simply go into your Settings > Permissions, and you'll be able to invite your team members into your account.

Warehouse information on Racklify is compiled from publicly available sources, including company websites and other accessible data. If you prefer not to claim your free page and benefit from showcasing your company to potential customers, and would like your warehouse removed from Racklify, simply contact us at support@racklify.com and our team will take care of it.

Racklify maintains an incident response program to detect, investigate, contain, and remediate security incidents. In the event of a breach affecting personal data, Racklify will take steps required by applicable law, which may include notification to affected users and regulators. Specific notification procedures and timelines are governed by legal requirements and described in the Privacy Policy and Terms of Use. For current procedures, refer to https://racklify.com/privacy-policy/ and https://racklify.com/terms-of-use/.

Racklify retains data as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. When you close your account, Racklify will follow retention and deletion procedures specified in the Privacy Policy; some data may be retained for a defined period for legal or operational reasons or to maintain historical records. See the Privacy Policy and Terms of Use for retention schedules and deletion processes: https://racklify.com/privacy-policy/ and https://racklify.com/terms-of-use/.

Racklify applies industry-standard technical and organizational measures to protect data, including encrypted transmission, access controls, least-privilege permissions, monitoring, and secure backups. Administrative safeguards and employee training reduce risk of unauthorized access. For platform-specific security practices, legal disclaimers, and user responsibilities, consult the Privacy Policy and Terms of Use at https://racklify.com/privacy-policy/ and https://racklify.com/terms-of-use/ respectively.

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