Assess transport links and carrier frequency, warehouse footprint and racking, WMS and integration options, SLA history for pick-and-pack, returns processing, and value-added services. Include labor availability, security, and customs/clearance capability to align service levels with order profiles and peak season demand.

Carrier density and road quality determine consolidation windows and frequency; fewer carriers increase lead times and per-shipment costs. Evaluate direct LTL routes, feeder services to major hubs, and local last-mile partners to model transit times, carriage rates, and contingency routing.

Look for proven WMS with real-time inventory, barcode scanning, and API/EDI connectivity to your order management system. Confirm SLAs for picking accuracy, order cycle time, cut-off times, and reporting cadence. Value-added options like batch picking, kitting, and returns automation improve omnichannel performance.

Break out costs into storage per pallet or sqm, inbound receiving, pick-and-pack fees, outbound carton handling, cross-dock charges, minimums, and cartage/fuel surcharges. Add customs, duties, and last-mile premiums. Request scenario-based quotes (peak, typical, low volume) to compare true cost-to-serve and KPI impacts.