Prioritize throughput capacity, pick-and-pack accuracy, SLA definitions (order-to-ship and delivery windows), IT integration (WMS and API connectivity), and measured cost-to-serve across channels. Validate carrier overlays and contingency plans for peak seasons and port congestion.

Closer proximity to ports reduces drayage and inland transit times, which lowers landed cost and improves ETA reliability. Good road links expand carrier options—maritime feeders, national trucking, and regional carriers—enabling optimized routing and cost trade-offs based on speed versus cost.

Look for modular racking, dedicated packing lanes, returns and refurb spaces, temperature-controlled areas if needed, and a modern WMS with real-time inventory, slotting optimization, and API support for marketplace and carrier integrations to enable omnichannel scalability.

Model SKU-level cost-to-serve including storage days, pick density, outbound freight class, and consolidation opportunities. Assess contracted carrier rates, LTL vs FTL options, and cross-dock capabilities to reduce touches and lower per-unit transportation spend.

Negotiate clear SLAs for order accuracy, on-time shipments, inventory reconciliation cadence, and chargeback terms. Include escalation paths, capacity scaling clauses for seasonality, transparency on billing line items, and periodic performance reviews tied to KPIs.