Prioritize SLA-backed order accuracy, throughput capacity, flexible slotting and racking, returns handling, and the ability to support value‑added services (kitting, labeling). Validate labor availability, peak staffing plans, and on‑site material handling equipment to ensure service consistency during seasonal peaks.

Proximity to arterial highways and regional ports reduces linehaul miles and enables more direct LTL and parcel routing. Shorter routes cut fuel and transit time, lowering delivery windows and landed cost; central positioning also enables consolidation to reduce per‑unit freight rates.

Require a modern WMS with API/EDI connectivity to your OMS, real‑time inventory sync, automated receiving and putaway workflows, and configurable KPIs (OTD, order accuracy, dwell time). Regular access to dashboards and exception reporting is essential for continuous improvement.

Negotiate flexible volume tiers, clear variable cost elements (storage, picks, handling), performance SLAs with service credits, defined lead times for staffing changes, termination notice periods, and audit access. Include contingency terms for peak season surcharges and capacity guarantees.