Prioritize carrier connectivity, WMS capability with API integrations, slotting and pick density, labor scalability, and value‑add services (kitting/returns). Also assess dock configuration, cross-dock capability, and SLA reporting to ensure alignment with both retail and eCommerce order profiles.

Chepes' inland position offers shorter overland transit to central distribution corridors, which can reduce LTL and TL miles and lower fuel-related costs. Evaluate access to primary highways and rail spurs, and consider multi-hub strategies to optimize zone-based postage and last-mile spend.

Expect ambient and racked storage, cross-dock lanes, dedicated pick faces, and pallet conveyor or fork-truck operations. Top providers offer SLA-backed pick/pack times, ASN/EOD reporting, reverse logistics handling, and seasonal capacity planning to support replenishment cycles.

Look for WMS with RESTful APIs, real-time inventory synchronization, OMS/ERP connectors, and EDI options. Compliance with labeling, return routing, and customs documentation (if cross-border) is essential. Also evaluate onboarding timelines and test environments for systems integration.