Evaluate pick-and-pack accuracy, on-time shipment rate, inventory reconciliation frequency, average order processing time, and return processing. Also verify WMS integration options (API/EDI), SLA terms, security procedures, scalability for peak seasons, and the carrier network for last-mile and regional lanes.

Closer proximity to main provincial routes and established carrier lanes reduces inbound/outbound transit times and fuel surcharges, lowers carrier access costs, and improves delivery predictability. Reduced touchpoints and shorter routes also minimize damage risk and expedite replenishment cycles.

Prioritize accurate WMS, real-time inventory visibility, dedicated pick-and-pack zones, efficient returns processing, and cross-dock capabilities. Flexible racking, temperature control (if needed), and carrier integration for multi-carrier shipping optimize omnichannel fulfillment.

Assess base storage rates, handling fees, minimums, fuel and accessorial surcharges, and volume-tier discounts. Include performance incentives, renewal terms, space reservation policies for seasonality, and clear definitions for liability and service credits to control total landed cost.