Evaluate carrier access and transit lanes, WMS/TMS integration and API availability, measurable SLA and KPI reporting, fulfillment footprint for pick-and-pack throughput, and the provider's capacity for returns handling, kitting, and customs coordination.

Compare fixed vs. variable cost components (storage per pallet, pick/pack, inbound receiving), minimum throughput or density clauses, defined SLA metrics and remedies, onboarding costs, and how seasonal peaks are handled contractually.

Road connectivity to Yerevan, truck routes toward Georgian ports for sea transshipment, and regional cross-border trucking lanes are primary. Confirm carrier contracts, modal options for long-haul moves, and typical transit times for target markets.

Require real-time inventory sync via API or EDI, inbound/outbound event notifications, audit-grade transaction logs, customizable KPI dashboards, and exception workflows for returns and short shipments to maintain transparency and operational control.