Evaluate transit times to key customer regions, carrier lane density, warehouse footprint and layout, WMS/TMS integration, SLA clarity, returns-processing capability and scalability during peak seasons. Confirm lead times for inbound replenishment and availability of value‑add services like kitting and temperature control.

Regional positioning can lower drayage to metro hubs, reduce average miles to regional customers, and leverage lower warehousing rents. Consolidation and cross‑dock options reduce per‑order transport cost while improving delivery windows for next‑day and time‑sensitive shipments.

Require an integrated WMS with API connectivity, real‑time inventory visibility, barcode/RFID scanning, labour management, SLA reporting and support for automation or cold‑chain storage where needed. Also confirm security, audit trails and disaster recovery procedures.

Negotiate scalable capacity clauses, pre‑book temporary labour and equipment, preposition inventory ahead of peaks, define surge‑rate cards and contingency carrier plans, and set performance KPIs for throughput, accuracy and on‑time dispatch to align expectations.