Evaluate dock and yard capacity, racking and storage types, WMS capabilities, carrier integrations (EDI/API), average pick-and-pack accuracy, SLA enforcement, staffing models for peak season, and proximity to major transport corridors to balance speed and cost.

The area's proximity to key highways and rail reduces regional transit times and broadens carrier options, improving route density and frequency. That translates to faster replenishment for B2B customers and lower last-mile costs for eCommerce deliveries.

Expect line-itemed billing for storage, receiving, pick/pack, and outbound freight; volume or term discounts for committed throughput; seasonal labor surcharges; and options for dedicated, hybrid, or multi-client agreements depending on scale and service requirements.

Confirm real-time WMS access, API or EDI integrations with your OMS/platform, standardized reporting and KPIs, cycle-count cadence, and agreed escalation paths for exceptions to maintain synchronized inventory across channels and reduce stockouts.