Prioritize transit times to core markets, carrier density, WMS capabilities and API integrations, SLA transparency, slotting and capacity for peak demand. Also assess value-added services (kitting, returns processing), security and compliance controls, and local labor availability to ensure scalable operations.

Proximity shortens road transit to Brisbane hubs and the Port of Brisbane, increasing carrier choices and reducing trunking costs. Nearby rail interchanges and major arterials support multimodal routing, improving predictability for both regional B2B deliveries and DTC last-mile services.

Evaluate storage rates by pallet or cubic meter, pick-and-pack fees, inbound receiving charges, outbound handling and freight management fees, minimums and peak-season surcharges. Include cost impacts of service levels, return handling, insurance, and value-added labor to calculate true cost-to-serve.

Demand a modern WMS with real-time inventory, EDI/API connectivity, carrier integrations, and reporting dashboards. Look for order orchestration, batch/slotting optimization, barcode scanning and reliable integration with marketplaces and ERP systems to reduce errors and speed fulfilment.

Assess documented surge plans, scalable labor pools, flexible storage options, and cross-dock capabilities. Verify returns workflows, quality control processes, and experience with kitting or custom packaging. Request historical performance metrics and contingency plans for peak windows.