Prioritize these operational factors: warehouse layout and SKU zoning, WMS and OMS integration, SLAs for picking and shipping, inbound receiving and cross-dock capacity, and contingency plans for seasonal peaks. Also evaluate carrier mix and last-mile performance metrics to ensure consistent customer experience.

Warehousing in Charleville can lower shipping costs by shortening average transit distances to regional customers and reducing multi-leg drayage. Expect improved transit consistency where intermodal options exist, and cost reductions driven by lower facility rents and labor compared with major metros.

Require these capabilities: real-time inventory visibility (WMS with API access), order management synchronization (OMS integration), barcode and lot/serial tracking, automated shipment booking with carriers, and reporting dashboards for KPIs like OTIF, accuracy, and dwell time.

Negotiate clear metrics and terms including: pick-and-pack accuracy rates, SLA-based shipping windows, storage and handling rate cards, minimum billing periods, surge capacity pricing, inventory reconciliation cadence, and liability/insurance provisions. Consider service credits tied to SLA misses to align incentives.