Prioritize WMS compatibility and EDI/API integrations, SLA metrics (pick accuracy, OTIF, lead time), loading bay and dock capacity, available value‑added services (kitting, returns processing), and scalability for seasonal peaks. Also evaluate inventory visibility, security, and contingency plans for transport disruptions.

Proximity to the Warrego Highway and the Second Range Crossing reduces road miles to Brisbane and eastern markets, lowering freight spend and transit time. Access to Wellcamp Airport supports air freight options for time‑sensitive SKUs. These links enable consolidated linehaul runs and improved last‑mile coverage, which reduce cost‑to‑serve for eCommerce and B2B deliveries.

Key capabilities include pick‑and‑pack accuracy, inventory availability and cycle count processes, regional inventory placement to reduce transit zones, integrated carrier contract management, and returns handling. Cold storage and expedited handling also affect service for temperature‑sensitive or premium SKUs.

Negotiate transparent fee schedules (storage, inbound/outbound handling, value‑added tasks), clear SLA KPIs with chargeback mechanisms, minimum volume commitments, inventory ownership and insurance terms, audit and reporting rights, lead times for scale adjustments, and exit/transition support to avoid hidden costs.