Prioritize carrier access, transit-time performance to core markets, service-level agreements (pick/pack accuracy, order cutoffs), technology integration (WMS/APIs), scalability of footprint, and cost-per-order metrics. Consider infrastructure (temperature control, racking, cross-dock lanes) and proximity to major roads and regional suppliers to balance speed and landed cost.

Port Pirie’s access to the Sturt Highway and links toward Adelaide supports efficient road distribution; proximity to rail corridors can lower long-haul costs for palletized freight. These connections reduce lead times to southern and eastern states and can materially lower per-shipment carrier spend when combined with cross-dock or consolidation services.

Expect a mix of fixed (storage per pallet/sqm, minimums) and variable charges (pick/pack, inbound receiving, handling, special services). Also negotiate SLAs, volume tiers, chargebacks for exceptions, minimum term commitments, and pass-throughs for carrier fuel/peak surcharges. Ask for true landed-cost modeling that includes transport, handling, and inventory carrying costs.

Require WMS access, API documentation, a short pilot or proof-of-concept with measured KPIs (OTD, pick accuracy, cycle times), and audit rights. Validate EDI/API order flows, reporting cadence, inventory visibility, and returns processing. Consider an initial short-term SLA with performance-linked renewal terms.

Services that improve velocity include real-time WMS visibility, cross-docking to reduce dwell time, vendor-managed inventory, scheduled replenishment, and value-added pick-and-pack with same/next-day cutoffs. Consolidation and regional buffer stock close to demand centers also lower stockout risk and improve service levels.