Prioritise measurable KPIs such as order accuracy, on-time dispatch, dock-to-stock cycle times, and inventory accuracy. Verify infrastructure: high-bay racking, segregated returns processing, cross-dock capacity, carrier loading docks, and WMS/API connectivity. Assess scalability, peak staffing plans, security, and contingency transport options.

Key services: pick-and-pack, multi-channel order routing, returns management, kitting, and batch/lot control. IT capabilities: real-time WMS, carrier rate shopping, EDI/API integrations, inventory visibility dashboards, and reporting for SLAs and cost-to-serve analysis. Ensure systems support multi-warehouse inventory allocation.

Derby’s central Midlands position shortens trunk haul distances to major UK population centers, expanding carrier options and improving transit windows. That typically lowers line-haul costs and enables more competitive parcel rates. When evaluating partners, model zone-based rates and transit point-of-origin to quantify savings versus alternative locations.