Focus on network reach (regional lanes and carrier partners), warehouse SLA and scalability, technology stack (WMS and APIs), inbound/outbound handling capabilities, and cost transparency including storage, pick-and-pack, and cross-dock fees. Evaluate sample lead times and exception handling processes.

Salzburg’s position on A1/A10 motorways and access to rail and air freight shortens road transit to neighboring markets, lowering last-mile and cross-border transit times. That often translates to reduced fuel and carrier costs, fewer touchpoints, and improved predictability for time-sensitive shipments.

Prioritize high-bay racking, dedicated pallet storage, efficient loading docks, cross-dock operations, and experienced forklift and pallet-handling teams. Also confirm freight consolidation options, pallet labeling standards, and carrier appointment capacity for scheduled outbound shipments.

Verify WMS functionality for inventory accuracy, API or EDI connectivity to your order management or ERP system, real-time inventory visibility, barcode scanning and cycle-count procedures, SLA reporting, and support for omnichannel returns. Request uptime and integration references.

Request historical peak-season performance, flexible pricing models for incremental volume, temporary labor and space surge options, and detailed cost examples (storage per pallet, pick-and-pack per SKU, inbound receiving charges). Analyze lead times to scale and contingency plans for carrier disruptions.