Prioritize measurable operational KPIs: dock throughput, order cycle times, pick accuracy, and inventory visibility via WMS. Evaluate slotting strategies for fast movers, labor flexibility for peaks, tariff transparency, and proof of carrier integrations to ensure end‑to‑end SLA compliance.

Road connectivity determines lead times to coastal ports and national hubs; reliable trunk lanes reduce empty miles and enable carrier consolidation. Assess direct trucking lanes to major ports, avg weekly departures, and last‑mile partner density to estimate transit time variability and landed cost impact.

Compare fixed and variable charges: storage rates by pallet or cubic meter, pick/pack fees by SKU complexity, inbound/outbound handling, seasonal peak premiums, and ancillary costs (repackaging, returns, shrinkage). Model transportation rates to ports and average dwell times to compute total cost‑to‑serve.

Require demonstrations of real‑time inventory sync, API connectivity to your storefronts and carriers, configurable rules for routing and returns, and standard KPI dashboards. Align integration timelines, data formats, and security requirements with your IT and trading partners before contracting.

Verify customs facilitation experience, documentation accuracy for cross‑border shipments, temperature control certifications for perishables, and contingency plans for peak season labor and transport. Confirm insurance, health & safety audits, and a track record of meeting cross‑border SLAs.