Prioritize carrier connectivity, SLA performance, inventory visibility (WMS integration), scalable labor and racking, ability to handle returns and kitting, and transparent cost modeling (storage, pick fees, and inbound/outbound handling).

Location affects miles-to-market and routing efficiency. A centrally placed facility reduces average transit miles, lowers fuel and linehaul rates, and improves delivery predictability—especially when paired with frequent carrier departures and reliable consolidation options.

Key capabilities include a modern WMS with API connectivity, realtime inventory sync, lot/serial tracking, multi-channel order orchestration, returns processing, and assembled packaging or kitting to support both retail and direct-to-consumer channels.

Conduct a total-cost-of-service analysis (storage, pick/pack, handling, inbound/outbound freight), request historical SLA metrics, inspect safety and security protocols, confirm labor availability and contingency plans, and pilot with defined KPIs before full transition.