Prioritize order accuracy, OTIF, slot and dock capacity, peak throughput, warehouse utilization, and SLA adherence. Assess WMS/TMS integration, barcode scanning, pick/pack capabilities, returns handling, and local carrier connectivity to ensure the 3PL can meet channel-specific service levels and scale with demand.

Blumenau's proximity to major coastal ports and regional highways shortens last-mile legs and reduces multi-stop drayage. This lowers landed cost for exports, improves delivery predictability to metros like Florianópolis and Curitiba, and can reduce carrier tariffs through consolidated regional distribution and more efficient routing.

Include clear SLAs for order accuracy, cut-off times, inventory visibility, and lead times; transparent fee schedules for storage, handling, and accessorials; minimum volume commitments, scalability clauses, and penalties or credits tied to KPI performance to align incentives and manage cost-to-serve.

Require a modern WMS with real-time API connectivity, OMS and carrier integrations, multi-zone pick/pack workflows, returns processing, and reporting dashboards. Evaluate automation options, slotting strategies, and cross-dock capacity to support split-shipments, same-day/next-day promises, and efficient reverse logistics.