Evaluate dock and container access, bonded and temperature‑controlled storage availability, IT integrations (WMS and EDI/API), local labor skill and productivity, and proximity to highways and the port. Also assess SLA performance for pick/pack, returns processing, and carrier tendering.

Port proximity reduces drayage, trunking time, and container dwell risk—lowering landed cost and improving arrival predictability. Shorter inland transit supports faster replenishment cycles and lower safety stock for eCommerce and B2B channels.

Key features include clear floor layout for pick paths, mezzanine and racking density, dock count and staging capacity, automated sortation or conveyor tie‑ins, and a modern WMS with slotting and batch pick capabilities. These drive higher throughput and lower order cycle times.

Include transparent pricing for storage density, handling unit charges, inbound/outbound surcharges, minimums, SLA penalties, liability limits, and scalability clauses. Specify onboarding timelines, KPI reporting cadence, and IT integration milestones to align expectations.