Prioritize WMS capabilities (real-time inventory and order routing), dock and throughput capacity, pick/pack accuracy, carrier connectivity, cross-dock options, SLA metrics (OTIF, lead time), and scalability for peak seasons. Also evaluate local labor skill levels and contingency plans for delays.

Location relative to primary roads and regional hubs directly impacts last-mile miles and fuel spend, driver hours, and carrier zone pricing. A facility closer to major corridors reduces consolidation time and enables lower expedited freight usage, improving cost-to-serve for both regional and national lanes.

Require a modern WMS with API/EDI integrations, real-time inventory feeds, cycle count routines, configurable alerts for reorder points, and reporting on fill rates and velocity. Integration with your order system and carrier platforms ensures synchronized inventory visibility and reduces reconciliation lag.

Negotiate clear pricing (storage per pallet/cbm, inbound handling, pick/pack rates), minimums, volume tiers, SLA penalties for OTIF or accuracy failures, chargeback terms for damages, notice periods for space changes, and review windows for rate adjustments tied to volume or fuel indices.