Prioritize WMS integration and real‑time inventory visibility, SLA commitments for order accuracy and lead times, pick‑and‑pack throughput, inbound receiving and inspection processes, and the 3PL’s experience with small‑parcel carriers and regional consolidation to minimize delivery errors and returns.

Using a Gitega 3PL often reduces domestic last‑mile and storage costs, but importers should account for higher international inland haulage and longer ocean transit. Optimize by balancing inventory buffers, consolidation frequency, and landed‑cost modeling to determine the most cost‑effective node mix.

Confirm regular trucking schedules to Dar es Salaam and regional hubs, container consolidation options, customs brokerage relationships, transshipment lead times and the 3PL’s contingency plans for road or border delays to maintain predictable replenishment cadence.

Require secure storage areas with racking, flexible pick zones, returns processing, scalable labor, temperature control if needed, and measurable KPIs such as order accuracy percentage, on‑time dispatch rates, average fulfillment time and inventory reconciliation frequency.