Prioritize pick-and-pack accuracy, order cycle time, dock turn times, and inventory visibility (real-time WMS reporting). Also evaluate carrier integrations, SLA penalties for late shipments, capacity scalability during peaks, and reverse-logistics handling for returns and refurb.

Proximity to primary trunk roads reduces drayage to Douala and limits multi-leg transfers. Choose providers with established carrier contracts and scheduled feeder runs to minimize dwell time and improve predictability for export and intercity lanes.

Main cost drivers are cubic storage pricing, inbound/outbound handling fees, labor rates for picking and packing, value-added services (kitting/labeling), and transportation corridors. Factor in inventory carrying costs and seasonal labor surcharges.

Cold-chain and bonded space exist but vary by provider. Request equipment redundancy, temperature monitoring logs, HACCP or equivalent certifications, bonded warehouse status, and sample audit reports for temperature compliance and stock rotation.

Negotiate flexible capacity clauses, scalable labor models, and clear SLAs. Ensure the 3PL’s WMS supports multi-channel order orchestration, real-time inventory visibility, and integrated carrier selection to route orders by cost and delivery promise.