Prioritize measurable capabilities: integrated WMS and API integrations, pick-and-pack throughput, order accuracy, temperature control if needed, labor scalability for peaks, and carrier connectivity. Evaluate service-level KPIs (OTD, pick accuracy) and run a cost-per-order model including inbound handling, storage, and outbound parcel/freight costs.

Locating in Abbotsford shortens first- and last-mile distances to the Fraser Valley and Metro Vancouver, improving domestic transit windows and access to container flows at the Port of Vancouver. It also provides efficient highway access to U.S. crossings, reducing border transit unpredictability when combined with carrier expertise and customs brokerage services.

Negotiate transparent pricing for storage tiers, seasonal labor rates, variable pick-and-pack pricing, and minimum volume commitments. Include clauses for ramp-up/ramp-down labor, SLA remedies for KPIs, inventory reconciliation cadence, and data access. Ensure a clear exit plan with inventory handling and transfer costs defined.

Require a modern WMS with real-time inventory visibility, API support for order and shipping integrations, EDI for B2B customers, parcel carrier-connectivity and reporting dashboards. Confirm ability to support omni-channel workflows (returns, store allocations) and provide sandbox/testing environments for integration before go-live.