Assess throughput and accuracy metrics, WMS integration and EDI/API capabilities, SLA guarantees for pick/pack/ship, labor flexibility for peaks, and the 3PL’s carrier contracts. Prioritize providers with demonstrated omnichannel workflows and real‑time inventory visibility that integrate with your ERP and storefronts.

Being on the Highway 401 corridor shortens drive times to Ontario population centres and supports efficient drayage to cross‑border facilities. Expect lower landed costs versus Toronto‑centric distribution due to reduced real estate and local delivery fees, while maintaining competitive transit windows to key east/west lanes.

Look for configurable pick/pack zones, integrated WMS and carrier rate shopping, dedicated returns processing, climate‑controlled bays if needed, and scalable storage footprints. Onsite staging, kitting, and QC processes matter for SKU complexity and omnichannel order profiles.

Define clear KPIs for order accuracy, on‑time shipment, inventory shrinkage, and lead time. Include transparent pricing for storage, handling, and value‑added services; minimum volume commitments; termination clauses; and data ownership/visibility provisions to ensure operational control and predictable costs.