Prioritize clear SLAs for order lead times, warehouse layout and racking for SKU velocity, tech integration (WMS/IMS/API), local carrier connectivity, and demonstrated capacity for peak season scaling. Assess value-add services such as kitting, returns processing, and temperature-controlled storage to match product profiles.

Chapleau’s proximity to northern demand centers lowers last-mile mileage and can reduce transit times for remote deliveries. Expect tradeoffs: reduced carrier density versus lower ground distance. Model landed cost impacts by comparing route density, pickup frequency, and potential multi-stop routing vs. using larger southern hubs.

Look for 3PLs with contingency routing, covered cross-dock capacity, secure storage for surge volumes, and experience with seasonal scheduling. Confirm winter access plans, alternative carrier options, and visibility tools to manage ETA variability and maintain fulfillment continuity under adverse conditions.

Ask about WMS features (lot tracking, batch picking), API readiness for order and inventory sync, EDI or marketplace connectors, reporting cadence, and uptime SLAs. Request references or demonstrations showing integration with marketplaces, ERP systems, and last-mile carriers to validate end-to-end visibility.