Prioritize measurable KPIs and SLA terms such as on‑time in‑full (OTIF), order cycle time, inventory accuracy, pick‑accuracy, dock‑to‑stock time, and chargeback/penalty clauses. Also require transparency on volume throughput thresholds, peak‑season capacity guarantees, and reporting cadence to validate performance against forecasted demand.

Carrier density and lane connectivity directly influence freight rates and transit time. Close access to major highways, consolidation hubs, and intermodal terminals reduces LTL/FTL costs and improves predictability. Evaluate common carrier frequency, backhaul opportunities, and proximity to consolidation points to lower landed cost and shorten delivery windows.

Assess inventory turns versus per‑pallet and per‑pick rates, the premium for temperature control or bonded status, and potential duty deferral benefits. Consider cross‑dock and just‑in‑time options to minimize holding costs, and negotiate flexible rate tiers for seasonal volume to align service levels with working capital objectives.