Prioritize order cycle time, order accuracy, on-time shipment rate, inventory accuracy, and cost per pick/pack. Also evaluate peak capacity, returns processing time, SLA penalties, and integration metrics (API uptime, EDI latency) to ensure service levels align with your sales channels.

Port proximity and intermodal links in Kingston reduce drayage and rail costs for imports, while highway access shortens regional transit times. These factors lower landed costs, increase carrier choices, and enable faster delivery windows for nearby urban markets.

Look for WMS with real-time inventory visibility, robust API/EDI integrations, configurable order routing, and reporting dashboards. Support for barcode/RFID, batch processing, and returns management is essential for scaling omnichannel operations and maintaining inventory accuracy.

Assess storage rates (per pallet/cubic foot), receiving and handling fees, pick/pack and packing materials costs, minimum monthly charges, and accessorials for kitting or returns. Factor in transportation savings from better geography to evaluate net landed cost.