Prioritize WMS compatibility, outbound accuracy rates, dock and staging capacity, SLA terms for order cutoffs, and demonstrated carrier integrations. Also evaluate scalability for peak seasons and real-time inventory visibility to maintain omnichannel consistency.

Chaozhou’s proximity to manufacturing hubs and the Port of Shantou lowers inland transit and drayage costs. Reduced transit times can lower safety stock and working capital. Factor in regional tolls, last-mile surcharges, and any multimodal transfers when modeling landed cost.

Key services: fast pick-and-pack cycles, batch and wave picking for high-SKU assortments, returns processing, kitting/assembly, and reliable order tracking. Verify SLA metrics for order accuracy, same-day cutoffs, and exception handling to support customer experience targets.

Review rate cards for storage, handling, pick-pack, and value-added services. Confirm minimums, bandwidth pricing for peaks, liability and insurance limits, invoice reconciliation processes, and clear KPIs with remedies for non-performance.