Prioritize WMS compatibility and API connectivity, dock and throughput capacity, order accuracy rates, inbound receiving and put-away metrics, returns processing capabilities, and availability of temperature-controlled storage if required. Also assess labor skills, contingency plans for peak demand, and reporting cadence to monitor SLAs and continuous improvement.

Proximity to rail terminals and major highways shortens transit times and reduces linehaul cost. Carrier density affects frequency and pricing for LTL/FTL services, while access to intermodal facilities enables efficient cross-border and long-haul moves. Evaluate routing options, typical lead times, and scheduled carrier services when selecting a location.

Main drivers include storage (per-pallet or per-cubic-foot), inbound receiving and put-away fees, pick-and-pack labor, packing materials, outbound freight and accessorials, returns handling, inventory carrying costs, and monthly minimums or technology fees. Model costs by SKU velocity and packaging to forecast true cost-to-serve.

Require order accuracy, on-time shipment rate, dock-to-stock or put-away timelines, inventory accuracy (cycle count results), damaged/claim rates, and defined penalty or remediation clauses. Include reporting frequency, root-cause analysis provisions, and audit rights to ensure transparency and continuous improvement.