Prioritize robust WMS/ERP integration (real-time inventory, EDI/API), SLA-backed order accuracy and ship times, returns and reverse logistics processes, peak capacity planning, and demonstrated carrier connectivity for both domestic and cross-border lanes.

Heihe's border proximity shortens routes to the Russian Far East and enables multimodal routing (road, rail, river), which can lower transit times and provide alternative carriers during disruption; seasonal river constraints and rail schedules should be factored into planning.

Evaluate land and labour rates, storage and throughput pricing (per pallet/day, pick/pack), minimums and volume discounts, bonded warehouse fees, and inventory carrying costs; ensure transparent chargebacks for value‑added services and peak season surcharges.

Expect customs brokerage support, bonded or free‑trade warehousing options, pre-clearance documentation handling, tariff classification assistance, and coordinated inspection facilitation to shorten clearance times and lower detention risk.

Track order accuracy, on-time shipment rate, dock-to-stock and pick-to-ship cycle times, inventory accuracy, return processing time, WMS uptime, and detailed monthly reporting with root-cause analysis for exceptions.