Evaluate carrier connectivity (rail & road), warehouse temperature zones, inventory accuracy (cycle count performance), scalability for peak seasons, and value-added services such as kitting, returns handling, and EDI/API integration. Prioritize 3PLs with clear SLA KPIs and transparent cost-to-serve models.

Location impacts road miles to provincial markets and access to rail terminals for longer hauls. Closer proximity to trunk highways reduces last-mile fuel and transit time; nearby rail interchanges lower rates for bulk shipments and facilitate cross-border flows—both reduce landed cost and variability in lead times.

Key capabilities include certified multi-temperature storage, monitored HVAC systems, redundant power, rapid load/unload docks, and real-time temperature monitoring integrated with WMS. Also assess 3PL experience in regulatory compliance, traceability, and contingency protocols for temperature excursions.

Negotiate flexible capacity clauses, defined SLAs for order accuracy and turnaround times, seasonality pricing bands, clear dispute resolution terms, and exit provisions. Require visibility tools (WMS access, reporting cadence) and penalties or credits tied to measurable operational KPIs.