Evaluate throughput (picks per hour), slotting and storage flexibility, inbound cross-dock capacity, temperature-control availability, and WMS/API integration. Also assess carrier connectivity, SLA guarantees, scalability for peak windows, and reverse-logistics processes to ensure returns and repairs are handled efficiently.

Location affects inbound transit times from factories and ports, carrier rates, and last-mile fees. Consider rail/highway access, proximity to manufacturing clusters, and local labour skill and cost. Together these factors determine inventory carrying cost, transportation spend, and achievable delivery SLAs.

Specify clear KPIs (OTD, order accuracy, inventory accuracy, dock-to-ship time), charge structures (storage, handling, value-added services), and penalty/bonus terms. Require real-time WMS access or API feeds for inventory and order status and regular operational reviews to drive continuous improvement.

Prioritise facilities with flexible racking and multi-temperature zones to consolidate SKUs and reduce split-storage fees. Negotiate tiered rate cards for seasonal volume, combine inbound consolidation to reduce LTL charges, and benchmark labour productivity and utility rates to identify the most cost-effective footprint.