Prioritize location relative to key lanes and ports, throughput capacity, WMS and API integration, inbound/outbound cutoffs, labor model and scalability, value-added services (kitting, returns), and carrier contracts that influence transit times and costs.

Good road and rail access enables efficient consolidation to coastal ports, lowers drayage and transfer times, and supports predictable export windows. That connectivity reduces dwell and inventory days, improving cash-to-cash cycles for export-oriented supply chains.

Look for a robust WMS with real-time inventory, API-level OMS/ERP integrations, barcode/RFID scanning, reporting dashboards, and support for EDI or modern webhooks. These capabilities drive accuracy, reduce exceptions, and enable faster fulfillment across channels.

Common models include monthly storage per pallet or cubic meter, per-pick and pack fees, receiving and handling charges, pallet in/out fees, and accessorials for special services. Negotiate minimums, volume discounts, and transparent chargebacks for seasonal variance.

Track on-time shipment rate, order accuracy, inventory accuracy (cycle count variance), dock-to-stock time, lead time adherence, return processing time, damage and claims rates, and regular scorecard reviews to drive continuous improvement.