Prioritize multimodal access (highway, rail, air gateway proximity), WMS and TMS integration, scalable bay and racking capacity, labor productivity metrics, security and compliance (including bonded or temperature-controlled capacity if needed), and clear SLA/penalty structures that align with peak season requirements.

Evaluate demonstrated peak handling (seasonal capacity plans), flexible labor models, reverse logistics workflows, returns disposition options, and real-time inventory visibility. Confirm contingency plans for surges, minimum and maximum volume pricing thresholds, and rapid onboarding timelines for seasonal SKUs.

Key factors include proximity to expressways and rail terminals, availability of consolidated LTL lanes, local carrier density for parcel last-mile, frequency of carrier pickups, and integration with freight marketplaces. These elements drive carrier choice, consolidation efficiency, and landed cost to customers.

Compare cost structures (per-pallet, per-SKU, pick-and-pack, storage tiers), value-added service fees (kitting, labeling, inspection), minimum monthly charges, and billing transparency. Model total landed cost under expected volume scenarios and include projected costs for peak periods and additional handling services.

Negotiate measurable KPIs—order accuracy, on-time shipments, dock-to-stock time, inventory accuracy—and define reporting cadence, audit rights, chargeback mechanisms, and escalation paths. Include indexation clauses for labor/fuel, clear termination terms, and an upfront migration plan with acceptance criteria.