Prioritize WMS/API integration and real-time inventory visibility, SLA guarantees for pick/pack and cut-off times, carrier connectivity and dock capacity, bonded/free-zone options, and value-added services (kitting, labeling, returns). Also assess labor availability, security, insurance, and historical on-time performance data.

Warehouse rents and labor rates in Santiago de los Caballeros are often lower than Santo Domingo, reducing per-pallet costs. Transit times to northern and central DR markets are shorter due to proximity to Autopista Duarte and Cibao Airport, while export consolidation to main seaports requires coordinated feeder routing—factor transit windows and trucking pools into comparisons.

Required capabilities include modern WMS with API/EDI connectivity to order management systems, real-time inventory sync, barcode/RFID scanning, configurable pick/pack workflows, returns portal, and reporting dashboards. Confirm vendor support for custom EDI maps, rate shopping, and automated order acknowledgements.

Yes—many regional 3PLs offer cold-chain and regulated storage. Verify certified temperature-controlled space, continuous monitoring and alarm systems, documented SOPs, validation and calibration records, relevant certifications (HACCP/GMP if applicable), and contingency plans for power or equipment failures.