Focus on lead time reduction, scalable racked and ambient storage, integration capabilities (API/EDI), returns management, and local carrier coverage. Also evaluate peak capacity rules, SLA penalties, and visibility tools that support order‑level tracking and exception management.

Transportation mode mix, frequency of trunking, and last‑mile carrier density determine per‑unit landed cost. Warehouses with scheduled trunking to regional hubs and multiple last‑mile partners reduce detention, improve fill rates, and lower per‑parcel landed cost.

Audit racking density, floor loading, dock availability, power backup, security systems, material handling equipment, and WMS capabilities. Confirm SLA templates, reporting cadence, value‑added services (kitting, labeling), and contingency plans for monsoon or supply disruptions.

Track KPIs such as on‑time shipping rate, order cycle time, perfect order rate, inventory accuracy, and chargeback incidence. Implement weekly scorecards and quarterly business reviews to align continuous improvement initiatives and contract adjustments.

Negotiate clear volume tiers, rate lock windows, SLA‑linked rebates/penalties, peak season capacity clauses, and transparent pass‑throughs for fuel or carrier surcharges. Include exit terms that protect inventory disposition and data ownership.