Prioritize network connectivity (highway/rail access), dock and staging capacity, carrier relationships for parcel and freight lanes, WMS/ERP integration, transparent SLAs and KPI reporting, and the 3PL’s experience with your SKU profile and order mix.

A Bilaspur location can lower last-mile distance to eastern and central customers, reduce FTL/LTL routing complexity, and cut transit time variability. Savings typically come from shorter miles, lower regional linehaul rates, and reduced dwell time—improving service windows and inventory turns.

Expect core services—pick-and-pack, returns processing, kitting, cross-docking—and tech like WMS with API access, inventory visibility, batch tracking, and reporting. For omnichannel, confirm multi-channel order routing, SLA-based picking, and scalable labor plans for peak demand.

Negotiate clear fee schedules for storage, receiving, pick/pack, and accessorials; minimum throughput commitments; SLA penalties and performance credits; indexing and escalation clauses; data access and audit rights; and defined exit terms to reduce transition costs.