Prioritize on-time-in-full (OTIF), order cycle time, inventory accuracy, dock-to-stock time, pick/pack rates, cost per order and claims/chargeback rates. Also review SLA remedies, peak-season performance, and onboarding timelines to validate long-term operational fit.

Panipat generally offers lower land and labor rates, reducing storage and handling costs. Transport to metro last-mile hubs can add carriage spend, but shorter inbound legs from nearby manufacturers often offset this. Compare total landed cost per SKU and include fuel surcharges, accessorials and minimums.

Confirm direct access to national highway corridors and proximity to freight rail spurs, frequency of truck departures to major metros, and integration with national parcel carriers and express couriers. Also verify transit times to major hubs and options for expedited lanes during peaks.

Yes—many Panipat 3PLs offer pick-and-pack, kitting, labeling, returns processing, and light assembly. Check for workflow automation, inventory segmentation, API connectivity for order routing, and reverse-logistics SLAs to ensure consistent omnichannel service levels.

Verify bonded warehouse licensing, customs-clearance experience, GST and excise handling, and documented processes for export documentation. Ask for past performance in handling export shipments, familiarity with duty drawbacks, and relationships with customs brokers to reduce clearance risk.