Prioritize WMS compatibility and integration, dock door and staging capacity, racking and mezzanine types, cross-dock capability, and proven returns processing. Validate operational KPIs (pick accuracy, order cycle time, labor productivity), staffing models, and contingency plans for peak season to ensure service levels match SKU economics.

Location near Mumbai arterial routes shortens last-mile transit and provides direct access to port and container haulers, reducing carrier handoffs and costs. Choosing sites on major highways improves distribution zone coverage; outer nodes can lower rent but increase drayage and transit times—balance real estate savings against freight and service-level impacts.

Negotiate transparent storage and handling rate cards, throughput-based pricing, and clear SKU storage tiers. Define SLAs for pick accuracy, order cycle time, and on-time dispatch with measurable KPIs and tiered penalties. Include review windows, volume flex, minimums, termination rights, and clauses for seasonal scalability and technology integration support.