Assess WMS functionality and API integration, inventory visibility, pick-pack accuracy, returns and reverse logistics capability, temperature-controlled storage if needed, bonded/CFS services for imports, peak-season labor plans, and demonstrated carrier relationships for last-mile distribution.

Close proximity to JNPT and the international airport reduces drayage and customs transit times, enabling faster release and distribution. Choose 3PLs with bonded facilities, customs clearance expertise and consolidated freight options to minimize dwell time and demurrage risk.

Consider ceiling height, racking and automation readiness, dedicated cross-dock space, power and utilities, lease terms in suburban nodes (e.g., Navi Mumbai/Panvel), labor availability, and proximity to major highways to balance land cost against throughput efficiency.

Require order accuracy, on-time shipment percentage, inventory accuracy, dock-to-stock and pick-cycle times, return-to-availability SLA, claims rate thresholds, and regular reporting cadence with root-cause analytics for exceptions.