Prioritize WMS/API integration for real-time inventory and order flow, pick/pack throughput and accuracy metrics, scalable labor and space options for peak seasons, returns processing and reverse logistics capabilities, and clear SLA terms for order lead time and chargebacks.

Proximity to the Outer Ring Road and Rajiv Gandhi International Airport shortens last-mile and express transit times, reduces cross-dock cycles, and lowers line-haul costs. Strategic siting also enables inventory pooling to serve southern and central demand clusters more efficiently.

Look for bonded and cold-chain storage, segregated picking lanes for eCommerce vs B2B, value-added services (kitting, labelling), SLA-backed handling times, and automation or high-density racking to maintain throughput while protecting temperature integrity.

Negotiate clear SLAs for order accuracy and delivery windows, transparent unit and handling rates, minimum volume and ramp clauses, performance-based rebates or penalties, audit and reporting access (WMS/EDI), and defined liability/claims processes to control total fulfillment cost.