Evaluate throughput metrics (picks/hour, FIFO/FEFO handling), average order lead times, inventory accuracy, and onboarding timelines. Request historical KPIs, sample SLA penalties, and visibility tools such as WMS access and reporting cadence to ensure alignment with peak-season demand and replenishment cycles.

Prioritize providers with established relationships to local ferry operators, feeder shipping lines, and road freight networks connecting to Ngurah Rai airport. Confirm container handling capability, consolidation options, and export documentation support for seamless multimodal routing.

Include monthly storage rates, pick-and-pack fees, inbound handling, return processing, regional transport to demand centers, uplift for seasonal labor, and WMS/license fees. Model unit costs across projected order profiles to reveal breakpoints where one provider outperforms another.

Review the provider's capacity planning, temporary labor pools, SOPs for surge scenarios, and case studies of prior seasonal scaling. Ask for contingency plans for equipment or carrier constraints and confirm how they communicate ETA changes and inventory exceptions.